60+ new 5-star reviews in one quarter
AllSeason Heating & Air · Phoenix, AZ
60+
5-star reviews
4.9★
Google rating
3 cities
Service area expanded
The Challenge
Jennifer Blake runs an HVAC company in Phoenix. She had a 4.1-star rating on Google with only 22 reviews — most from 2+ years ago. Her competitors had 100+ reviews with higher ratings. Customers were choosing other HVAC companies because they looked more trusted online.
Our Approach
We tackled this in two parts: fix the bad data everywhere, and then build real positive reviews consistently. First, we found her business listed on 67 websites. On 31 of them, the phone number was wrong. On 14, the address was different. We cleaned up every single listing so Google could trust that her business information was accurate. Then we set up the review engine. After every service call, the customer got a friendly text asking for a review with a one-tap link to Google Reviews. We also helped Jennifer respond to every review within 24 hours.
The Results
In 90 days, AllSeason went from 22 reviews to 84 — all real customers. Their rating jumped from 4.1 to 4.9 stars. Google started showing them in the Map Pack for 3 surrounding cities they hadn't ranked in before.
"They fixed our Google profile and got us 60+ new 5-star reviews in 90 days. Total game changer for our business."
— AllSeason Heating & Air
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