Privacy Policy

    Last updated: July 22, 2026

    Introduction

    LocalHero (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://localhero.live or use our services.

    By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

    Information We Collect

    We may collect the following types of information:

    Personal Information

    When you fill out a contact form, request an audit, book a call, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, business name, and website URL.

    Usage Data

    We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We use Google Analytics and server logs for this purpose.

    Cookies and Tracking Technologies

    We use cookies, pixels, and similar tracking technologies to improve your experience, analyze traffic, and serve relevant content. You can control cookie preferences through your browser settings.

    How We Use Your Information

    We use the information we collect for the following purposes:

    • To provide, operate, and maintain our website and services
    • To respond to your inquiries, audit requests, and support needs
    • To send marketing communications about our services (you may opt out at any time)
    • To improve our website, content, and service offerings
    • To comply with legal obligations and protect our rights

    Cookies

    We use the following types of cookies on our website:

    • Essential cookies: Required for the website to function properly.
    • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
    • Marketing cookies: Used to deliver relevant advertisements and measure their effectiveness.

    You can manage or disable cookies in your browser settings. Note that disabling certain cookies may affect website functionality.

    Third-Party Sharing

    We do not sell your personal information. We may share information with trusted third parties who help us operate our website and services, including:

    • Analytics providers (Google Analytics)
    • Email and communication services (for responding to inquiries)
    • Calendly for appointment scheduling
    • Payment processors (if applicable)

    These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

    Data Rights (GDPR & CCPA)

    Depending on your location, you may have the following rights regarding your personal data:

    • Right to access: Request a copy of the personal data we hold about you.
    • Right to rectification: Request correction of inaccurate or incomplete data.
    • Right to deletion: Request deletion of your personal data, subject to certain exceptions.
    • Right to restrict processing: Request that we limit how we use your data.
    • Right to data portability: Request transfer of your data to another service provider.
    • Right to opt out (CCPA): California residents may opt out of the sale of their personal information. We do not sell personal information.

    To exercise any of these rights, please contact us at info@localhero.live.

    Data Security

    We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

    Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: